Today there are millions of customers who are being mis sold by their lenders. If you have a credit card, a mortgage or have taken out a loan of any sort, it is important that you know about payment protection insurance. This body which is sometimes referred to as the PPI is what protects customers who owe their banks or financial institutions any funds. Since most of these people do not fully understand the process about claiming back PPI, there are certain questions that they often ask regarding this process. The first of the very common questions is how they are to know that they have been mis sold payment protection insurance. Those who do not know when they have been mis sold end up with more than one payment protection insurance policy. With the assistance of a claims company, you can know when there is a mis selling in your policy. If you have any additional policies, the claims company will help you in getting a refund of whatever was sold to you without your knowledge. The other thing that most people are not aware of is whether there is a time limit during which they can make the reclaim.